Frequently Asked Questions
What is paint protection film?
Paint protection film is a transparent polyurethane film that
adheres to the painted surface of vulnerable areas on your vehicle.
It can be removed without any damage to your paint and does not
effect appearance and aerodynamics. It is not visible from just a
few feet away and with minimal maintenance the film will last many
years keeping your paint protected while looking great.
Why choose your kits over the competition?
See our comparison page by clicking here. This
is a MUST READ.
Note: Both of our films are clear coated. Be wary of inexpensive
kits from our competitors offering clear "glossy" film (but non
clear coated) as this won't have the shine you desire and can start
to look bad in just a few short months.
Are your paint protection kits difficult to install?
We went through extra efforts to find the perfect product/film that
would allow a first timer to have great success in installing our
product. The patterns were designed with the do-it-yourselfer in
mind without sacrificing coverage. We supply the tools needed,
instructions, customer support and a great product so you can
succeed with a perfect installation. The majority of our customers
install the kits without any prior experience and are very satisfied
with the outcome. In fact, a lot of our business is repeat business.
Please note, we have no way of knowing any persons skill level or if
they will have a successful outcome in installing our kits. It is up
to the individual to decide to take the kit to a professional
installer or install the film themselves. The kits are all tested to
fit correctly and unless you take the kit to a certified installer
we can't guarantee the fit or outcome of your installation.
Are there any special tools needed to install the product?
Yes, but we supply them on orders over $75.00. We include 2 quality
32 oz. sprayers, rubber squeegee, razor type knife, mirco-fiber towel and DVD or online video
installation instructions. This kit eliminates difficulties due to
not using the proper tools.
For additional tools you may want to add to your order
I can't locate my car or model in your catalogs?
Odds are we have a kit for your car but it just takes us time to
update the website since new models are always coming out. We have
created a custom search form you can use that will verify we have
the patterns you need so you can order the kit online. The downside
to this is it will not show the diagram of the kit but it will
verify we have it and can still be ordered. Use this form by
clicking here and follow the instructions. Be sure to first
try our primary catalogs before using this
method of searching.
How are your paint protection kits any different from your
Using the proper film is just half the battle. In our years of
experience as a certified installer we feel that we offer the 2 best
films on the market. But aside from using a great film you must have
a proper fitting pattern. Don't be fooled by companies marketing
name brand film and very poor fitting patterns. In the end you will
just be frustrated because it just won't fit correctly. As the
saying goes "You get what you pay for!".
I saw a cheaper price for the same clear bra kits you offer.
Will you match it?
We will not only match it but in most cases we try to beat it. But
keep in mind when shopping around, a cheaper clear bra kit may be
smaller and provide less coverage or use cheaper film than we offer.
We need to verify it is a comparable product before we can match it
and this usually means us taking a look at where you saw this
cheaper price. Give us a call if you've found a comparable item and
want to purchase from us. Toll Free 1-866-927-5678 or use our price
match feature in our catalog.
Is Headlamp film different than paint protection film?
Paint protection film is 8 mil in thickness and some companies feel
thicker is better for headlamp kits and provide 20-50 mil thick
kits. In our experience these materials are much more difficult to
install and can actually trap in more heat. We use the same film for
headlights that we use for paint protection. You won't be
What area of my car will be covered?
Every year make and model are different. Generally the hood,
fenders, side mirrors, bumpers are included, and other kits have the
option to include headlights, rocker panels, door handles, door edge
guards. Patterns are professionally designed based on each year,
make and model. You get to pick which pieces you want. We don't
require purchasing a complete kit like some of our competitors.
How do I install this kit myself?
On orders over $75.00 we include our instructional DVD along with
the proper tools needed (not just a squeegee like our competitors).
We honestly feel this is a do it yourself product because our
films and patterns are easy to work with. The videos & online
written instructions will guide you through every aspect of the
installation and if you still feel you can't do it then contact us
and we will provide you with local installer information.
Is there a Certified Installer in my area?
Most likely! There are certified installers all over the U.S. and we
can provide our customers with full information upon ordering any of
our products if you wish to have an installer apply the kit. After
your purchase, email us at
firstname.lastname@example.org with your order # or full name for
Do I need to do anything to maintain my vehicle once
No, wash and wax as you normally would.
Can I reuse this material once opened?
No, Paint Protection film must be applied immediately upon being
removed from its backing. The film can not be removed and reused
What is the return policy?
click this link. A new window will appear.
Will this product damage my paint?
This product is designed to help protect your OEM factory paint, not
Can it be removed?
Yes. It can be removed easily and will not damage the paint. To
remove the film, you must heat the surface to approximately 120°F
while working a corner of the film with your fingernail. Once you
have enough of the material free from the surface to hold on to,
slowly pull the film from the paint. A "safe for paint" adhesive
remover can easily remove any residue if this occurs.
How hard is it to see on the car after it is applied?
The material is over 95% clear. On any color darker than stark
white, you can't see the film from a few feet away. On a stark white
car, you can see that ~5% of color, but it still is "invisible" at a
short distance. See our gallery for some
Will my kit fit perfectly, edge to edge?
Depending on the kit you are applying, some kits are purposely
designed short so that you have to stretch them into place. The
purpose of this type of design is to compensate for a contour on the
vehicles surface or to allow room to pull out excess material around
the edges that would otherwise be very difficult to lay down. The
analogy that is most commonly used in talking about applying this
material to a contoured surface is: "Imagine gift wrapping a basket
ball, and all of the wrinkles that you would have in the wrapping
paper. Not much you can do about it, right? Now imagine wrapping the
same basketball in Saran Wrap instead. Stretching the Saran wrap
allows it to take the shape of what you are stretching it over."
How long should I wait to apply your product if my car has
You will need to talk to your body shop and see what they recommend.
The time will vary depending on the type of paint the body shop
used, and whether or not the paint was baked. In any case, the time
that they say you should wait to wax the paint, is the same time you
will need to wait to install our product. Generally this is 30 days.
Tell me about shipping.
All orders are shipped via USPS Priority mail at no charge to customers in the U.S.. Express mail upgrades are available for a $25 fee. Canadian customers are charged a $15.00 shipping fee for USPS priority mail. Priority Mail orders are usually shipped within 48 hours and please allow up to 5 days in transit. This means it could take 7-10 days to actually receive your package although it is usually in under 5 days. Express Mail orders usually ship the same day or within 24 hours. Please understand that choosing (express) overnight does not necessarily mean your order will be in your hands tomorrow. We do not ship orders Sundays.
Do you sell bulk film?
Yes. Please visit this page to order bulk film.
How can I become a dealer of your paint protection kits?
Please click here.
I want to talk to a human before I order. How can I?
We do our best to answer all calls and emails in a timely fashion.
Our hours are 9am to 5pm PST Monday-Friday and our toll free number
is 1-866-927-5678. You will also see our live operator chat button
throughout the website if you have a question.